Frequently Asked Questions

IF I'M ALREADY DOING GOOGLE ADS, DO I REALLY NEED TO DO LOCAL SEO?

You obviously understand the importance of being found on Google.  Ranking organically won’t just boost your business for the month; it will boost it forever.  There are benefits to both.  Google Ads will achieve instant growth for your company while Local SEO will provide a long-term increase in business.  We’ve found a combination of both is a recipe for success for any business.

DOES MY GOOGLE PROFILE SHOW UP ON A MAC OR PC AS WELL? OR JUST MY MOBILE DEVICE?

Of course! Google is universal across all devices, tablets, and computers.  The only difference is mobile profiles have one extra call-to-action button, the “call” button, where computers only have the website, directions and save buttons.

HOW LONG WILL IT BE BEFORE I START SEEING RESULTS?

Our customers see good progress within the first four – six weeks, and this could be because your listing has moved from position thirty to position fourteen, or that you’ve already moved into one of the priority positions.  We guarantee one keyword ranking within sixty to ninety days, or you get your money back.  The longer you do this service, the more keywords will be ranking and the more business you will accumulate.  Ranking time frames beyond the one keyword will be dependent on the competitiveness of the industry.

AM I TIED TO A LONG TERM CONTRACT?

No, you’re not!  All of our services are month-to-month.  Our business model is set up to work hard and earn your business each and every month; because if we don’t we understand you’ll leave us.  Of course, in the worst-case scenario, we require thirty-days’ notice for cancellation.

ARE YOU AFFILIATED WITH GOOGLE?

No, we are not.  We work alongside Google.  Google doesn’t offer Local SEO services.  We simply influence the local business rankings and do abide by all of Google’s guidelines and regulations.  The search engine simply picks the best businesses to appear in the priority positions (top 3 & top 10) locally, and that’s why we ensure your listing is the best so that Google chooses your listing.

WHAT HAPPENS IF I HAVE BAD REVIEWS ON MY GOOGLE LISTING?

We aren’t able to directly remove any review that gets posted.  There are certain reviews we can send to Google to investigate; however, there’s no guarantee of that review being removed.  In the worst-case scenario, our team can provide tips and tricks to find a resolution with the individual to either change or remove the review.

WHY IS IT IMPORTANT TO BE LISTED IN DIRECTORIES THAT NO ONE HAS EVER HEARD OF?

Simple.  The more directories your business is listed on, the bigger your company’s web presence is.  Google’s algorithm scans the web frequently, and when it notices your business information being populated on hundreds of directories, Google starts to trust your business more and as a result, rank you higher in your local area.

IF I DON'T REALLY UNDERSTAND ONLINE STUFF HOW CAN I GET EVERYTHING DONE?

No worries!  We have an account manager that will take care of everything for you and simplify the process.  Our team ensures regular communication each month to keep you in the loop with what our plan is, and make sure you’re informed of your businesses’ progression.

HOW DO I KNOW IF IT'S WORKING?

We provide in-depth monthly reports that will show you how many people are clicking on you, calling you, looking at your photos and how many people are clicking the directions button (if applicable).  It’ll also show you how many people are finding you through discovery (through keywords), via direct search (typing your business name into Google) and where your keywords are ranking in your local and surrounding areas.

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